Terms of Service
Last updated: January 2025
Service Agreement
By engaging Nexus Operations, LLC for services, you agree to these terms. All services are provided with transparent pricing and clear deliverables outlined in project agreements.
Service Delivery
We commit to same-day response for all inquiries and will provide estimated timelines for each project. Specific deliverables, pricing, and timelines are confirmed before work begins.
Payment Terms
Payment terms are specified in each project agreement. Standard terms include 50% upfront for projects over $500, with the remainder due upon completion. Hourly services are billed weekly.
Cancellation Policy
Projects can be cancelled with 24 hours notice. Work completed up to the cancellation point will be billed at the agreed rate. Deposits are non-refundable once work has commenced.
Limitation of Liability
Nexus Operations, LLC acts as a coordination and sourcing service. We vet vendors and coordinate services but are not liable for the performance of third-party vendors. We stand behind our coordination and will work to resolve any issues.
Contact
For questions about these terms, contact us at admin@nexusoperations.org or call (913) 951-1711.